Understanding Refunds and Returns for Digital Products

Because the quality of work I produce is mostly digital, all sales are final. This applies if you have purchased a digital product.

Several types of goods are exempt from being returned. Custom made items like layouts, crochet pieces, custom creations, they can’t be returned.

To finish your return, we need a receipt or proof of buy.

There are certain situations where only partial refunds are granted. Like damage, or loss.

Contact me if you have any other questions!

Extra non-returnable items:

  • Gift cards
  • Downloadable software products.
  • Pre-sale items like tickets to crops, classes, etc.